IEVISION IT Services Private limited is the best IT Training and Certification provider accredited by AXELOS - PEOPLECERT, EXIN, IGC, APMG International, ISTQB & PECB (Professional Evaluation and Certification Board).
IEVISION IT services Pvt Ltd,
7, Bilvakunja Apartment,
Bhandarkar Road, Pune - 411004
+9196046441000, +919604664000 info@ievision.org

ITIL Service Transition

  • AXELOS- PEOPLECERT Accredited Training Organization
  • Accredited ITIL Expert Trainer & Consultants with 15+ Years of Experience
  • Course Fees Includes the Certification Cost
  • 98% Passing Rate
  • Gain 3 Credits towards ITIL® Expert Certification
  • 45 PDU Certificate
  • Downloadable Courseware



UPCOMING BATCHE(S) IN "PUNE" (change city)

Date Time Course Type Price Option
Candidates can expect to gain competencies in the following upon successful completion of the education and examination components relating to this certification:
  •  Introduction to service transition
  •  Service transition principles
  •  Service transition processes 
  •  Transition Planning & Support
  •  Change Management 
  •  Service Asset Configuration Management 
  •  Release and Deployment Management 
  •  Change Evaluation 
  •  Service Validation & Testing
  •  Knowledge Management 
  •  Managing people through service transitions
  •  Organizing for service transition
  •  Technology considerations
  •  Implementing and improving service transition
  •  Challenges, critical success factors and risks.
This module provides clarification and deals further with the principles, processes, activities, methods and functions of Service Transition. It is a practical module that concentrates on the main points and does not consider all details.
You will learn about Service Transition in order to organize and manage, though communication and change in organizations will certainly not be left aside. After obtaining the certificate, you will be able to progress to the role of Service Manager with the task of controlling the functions and processes within the Service Transition Lifecycle.

  • Learn how to successfully implement ITIL Service Transition best practices
  • Learn how to manage the efficient and effective transition of new or changed services - including activities such as communications,
  • Commitment and organizational change Understand how to provide value to the customer, service provider and IT organization
  • Learn how to analyse, justify and select the implementation approach, challenges, critical success factors and risks
  • Learn the knowledge required to pass the ITIL Intermediate Service Transition Exam
  • Gain an additional 3 credits towards your ITIL Expert certification status
  • Introduction to service transition
  • Service transition principles
  • Service transition processes
  • Managing people through service transitions
  • Organizing for service transition
  • Technology considerations
  • Implementing and improving service transition
  • Challenges, critical success factors and risks.
  • Exam Duration: 90 Minutes
  • Exam Format: Multiple Choice, scenario based gradient scored question
  • Number of Question: There are 8 questions and each question will have 4 possible answer options, one of which is worth 5 marks, one
  • which is worth 3 marks, one which is worth 1 mark, and one which is a distracter and achieves no marks.
  • Exam Pass Mark: 70%
  • Level of Qualification: Expert
  • Electronic Devices Permitted: No
  • Open Book: No

Exam Language



Brazilian Portuguese

Chinese (Simplified)














Spanish (EU)

Spanish (Latin American)



  • CIO
  • Chief Technology Officer
  • Manager
  • Team leader, designer
  • Architect, planner
  • IT
  • Consultant
  • IT audit manager
  • IT security manager
  • ITSM trainer
  • A member of the supervisory staff.
  • Your role involves dealing with or being responsible for Service Transition.
  •  PEOPLECERT, EXIN, APMG & PECB Accredited Training Organization
  •  PEOPLECERT, EXIN, APMG Accredited Examination Centre 
  •  PEOPLECERT, EXIN, APMG Authorized ITIL Expert Trainer 
  •  IEVISION Accredited courseware being used by many of the partner in India & abroad 
  •  Exclusive Pre-Courseware for each candidate to bring more specific queries, instead coming blank!
  •  Trainer has over 15+ Years of Solid exposure in IT Service Management Training and Consulting in more than 10 countries. 
  •  You will be prepared to implement ITIL Processes for any industry/vertical/domain. This is biggest value out of the program which is rarely available with other partners. 
  •  Training based on Consulting exposure, role plays, live case studies & not just slides
  •  You will learn How to build the business case on various areas and drive the ROI for your organization & clients!
  •  10000+ Professionals Trained from most of the leading companies in India & international like IBM, Infosys, Allscripts, TCS, Wipro, KPIT Cummins, HP -Mphasis, Persistent, ATOS, Mahindra Satyam, Accenture, etc..
  •  Value for Money (not just a piece of paper i.e. called as Certificate) 
  •  100% Success warranty, if failed IEVISION will pay the second round of exam!
  •   Immediate Result, Online Certificate in 48 Hours.


Anujit Kumar Team Lead at Allscripts Ind Pvt Ltd

Mahesh sir has done a fantastic job by teaching ITIL Service Transition to me. Great sessions and nicely presented.

Jagdish Gujar Technical Manager at Persistent Systems Ltd, Pune

Hi, I had the privilege of having trained by Mahesh Pande for ITIL Intermediate level and it was wonderful interacting with him for 3 days. I gained a lot of knowledge on the ITIL guidelines for Service Operations. I could related to my current practices and am able to find out where processes and procedures can be improved. With his abilities to explain trivial scenarios with such ease and detail, learning with Mahesh has been a beneficial experience. I would recommend obtaining training with Mahesh.

Nitin Athalye Deputy Manager IT at ,Petrofac

Today I cleared ITIL Service Transition 2011 through IEVISION..!! The energy, stamina and teaching skill remained same by Mahesh sir. He knows how to promote us to start thinking in depth on ITIL concepts. Thanks again Mahesh sir and IEVISION team...!!!

Tazin Support Consultant at Allscripts Ind Pvt Ltd

It was great training on ITIL Service Transition and Mr.Mahesh Pande the trainer has excellent domain knowledge on ITSM and great training skills as well..looking forward a journey of ITIL expert with Mahesh sir..Thanks

Sameer Pandhare Module Lead Information Technology at Persistent Systems Ltd.

I did the ITIL Intermediate Service Tracernsition certification from IEVision. The Trainer was Mr. Mahesh Pande. Excellent Trainer. All the course program was covered in a professional manner and expertise. He answered all the queries we asked him. The examples and explanations provided were good and to the point. He really has an in depth knowledge of ITIL.


Registration process is fairly simple and we call it as “one page checkout”. There are various options to make the payment i.e. debit/credit card that includes Visa Card, MasterCard; American express.

Payment through PayPal: Use invoices@ievision.org to make the payment and send the transaction number and screenshot for Payment confirmation. 

No, ITIL Service Transition Certifications has no expiry. Once a candidate is certified, it is be valid throughout.

There is no eligibility criteria for ITIL Service Transition Training and Certification. Professionals from IT, Telecom, Business Development generally apply for this course.

Yes. This is a PEOPLECERT, AXELOS Accredited Training and Certification Program.

Trainers are 15 + year experienced & accredited by PEOPLECERT, AXELOS.

Training is based on consulting practices, real world exams on IT Service Management implementation, challenges and resolutions.  Training focus more on participants understanding on all processes by relating to industry specific examples.

99% passing rate. Highest in industry, based on meticulous planning and professional training delivery.

Yes, IEVISION offers discount for a group of 3+ Professionals

Yes, IEVISION offers discount for a group of 3+ Professionals

  • Classroom
  • Virtual Classroom- Lead Instructor

Yes, 45 PDU’s certificate will be provided to PMP Certified Professionals

Virtual Classroom: PEOPLECERT Accredited ITIL Intermediate Training, Pre-courseware, Soft Copy course ware, Examination Fees, Participation Certificate, PDU Certificate Copy.

Classroom: PEOPLECERT Accredited ITIL Intermediate Training, Accredited Hardcopy course ware, Examination Fees, Participation Certificate, PDU Certificate Copy, 2 Days Delicious food & refreshments

ITIL Service Transition Examination can be delivered from your home/office or anywhere. Once you are done with training, IEVISION team will guide the process of writing the examination.

You need Computer with good Internet connection to attend the virtual classroom program.   

Yes. You can 100% Cancel the booking. Please follow the cancellation policy 

  • 3-5 Member 5%
  • 6-8 Member 10%
  • 9+ Member 15%


11000 +

Professionals Trained