1. Focus on value
2. Start where you are
3. Progress iteratively with feedback
4. Collaborate and promote visibility
5. Think and work holistically
6. Keep it simple and practical
7. Optimize and automate
Governing bodies and governance
Governance in the SVS
Concept of Evaluate-Direct-Monitor
ITIL Management Practices (Total 34)
General Management Practices (Total 14)
1. Architecture management
2. Continual improvement
3. Information security management
5. Measurement and reporting
6. Organizational change management
7. Portfolio management
8. Project management
9. Relationship management
10. Risk management
11. Service financial management
12. Strategy management
13. Supplier management
14. Workforce and talent management
Service Management Practices
1. Availability management
2. Business analysis
3. Capacity and performance management
4. Change control
5. Incident management
6. IT asset management
7. Monitoring and event management
8. Problem management
9. Release management
10. Service catalogue management
11. Service configuration management
12. Service continuity management
13. Service design
14. Service desk
15. Service level management
16. Service request management
17. Service validation and testing
Technical Management Practices
1. Deployment management
2. Infrastructure and platform management
3. Software development and management
2 Full length mock question sets
Interview specific question discussion
IEVISION is PEOPLECERT accredited training and examination provider delivering services for last 7 years and trained over 12,000 professionals across various countries. ITIL 4 Foundation training shall be delivered by ITIL Expert who has excellent track record of training delivery. ITIL 4 Foundation is the first publication of ITIL 4, the latest evolution of the most widely adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice.
ITIL 4 Foundation will:
Provide readers with an understanding of the ITIL 4 service management
framework and how it has evolved to adopt modern technologies and ways of working
Explain the concepts of the service management framework to support candidates studying for the ITIL 4 Foundation exam
Act as a reference guide that practitioners can use in their work, further studies, and professional development.
No Prerequisites /Eligibility criteria.
No Laptops are required.
Average Passing % for this certification exam is 9/10
Principal of IT Management Examination can be delivered from your home/office or anywhere. Once you are done with training, IEVISION team will guide the process of writing the examination
No, ITIL Foundation Certifications has no expiry. Once a candidate is certified, it is be valid throughout.
There is no eligibility criteria for ITIL Foundation Training and Certification. Professionals from IT, Telecom, Business Development generally apply for this course.
Trainers are 15 + year experienced & accredited by PEOPLECERT, AXELOS.
Training is based on consulting practices, real world exams on IT Service Management implementation, challenges and resolutions. Training focus more on participants understanding on all processes by relating to industry specific examples.
99% passing rate. Highest in industry, based on meticulous planning and professional training delivery.
Yes, IEVISION offers discount for a group of 3+ Professionals
Yes, 45 PDU’s certificate will be provided to PMP Certified Professionals
Virtual Classroom: PEOPLECERT Accredited ITIL Training, Pre-courseware, E-Learning, Soft Copy courseware, Examination Fees, Participation Certificate, PDU Certificate Copy.
Classroom: PEOPLECERT Accredited ITIL Training, Accredited Hardcopy courseware, Examination Fees, Participation Certificate, PDU Certificate Copy, Delicious food & refreshments.
ITIL Examination can be delivered from your home/office or anywhere. Once you are done with training, IEVISION team will guide the process of writing the examination.
Yes. You can 100% Cancel the booking. Please follow the cancellation policy (Provide Link)
Registration process is fairly simple and we call it as “one page checkout”. There are various options to make the payment i.e. debit/credit card that includes Visa Card, MasterCard; American express.
Payment through PayPal: Use firstname.lastname@example.org to make the payment and send the transaction number and screenshot for Payment confirmation.
You need good internet connection to attend the virtual classroom program.