INDIA
ITIL Foundation
- PEOPLECERT Accredited
- Globally Accredited Trainers & Consultants
- 100% Passing Rate
- Instructor Led Training
- Learn to design and implement
- Online Certificate in 48 Hours
UPCOMING BATCHE(S) IN "PUNE" (change city)
| Date | Time | Course Type | Price | Option |
|---|---|---|---|---|
- Introduction to ITIL
- Key Concepts of IT and Roles
- IT Service Management Concepts (types of services, type of service providers, classification of services, RACI, Service Assets, Governance, Risk & Type of Delivery Models)
- Service Lifecycle Service Strategy (Service Portfolio Management, Demand Management, Finance Management, BRM)
- Service Design (Design Coordination, Service Level Management, Supplier Management, Service Catalogue Management, Availability, Capacity, Continuity, Security Management)
- Service Transition (Transition Planning and Support, Change, Release & Deployment, SACM & Knowledge Management)
- Service Operation (Incident Management, Problem Management,Access Management, Event Management & Request Fulfilment)
- Functions (Technical Service Management, Application Management, IT Operations Management & Service Desk)
- Continual Service Improvement
- 4 Full Length Sample Examination
- AXELOS ITIL Foundation examination (Optional)
- Achieve ITSM Global Certification
- Justify higher salary and promotion
- Learn how to set up the right expectations on IT services
- Establish the ITSM Framework for your organization
- Learn how to minimize service disruption
- Understand the basis of service level agreements and contracts
- Speak International ITIL Language
- Learn to customize the processes
- Define, measure and report relevant metrics
- Candidates can expect to gain knowledge and understanding in the following upon successful completion of the education and examination components related to this certification.
- Service management as a practice (comprehension)
- The ITIL service lifecycle (comprehension)
- Generic concepts and definitions (awareness)
- Key principles and models (comprehension)
- Selected processes (awareness)
- Selected functions (awareness)
- Selected roles (awareness)
- Technology and architecture (awareness)
- Competence and training (awareness)
- Type : Multiple choice, 40 questions. The questions are selected from the full ITIL Foundation Certificate in IT Service Management examination question bank.
- Duration : Maximum 60 minutes for all candidates in their respective language.
- Provisions for additional time relating to language
- Candidates completing an exam in a language that is not their mother tongue have a maximum of 75 minutes to complete the exam and are allowed the use of a dictionary.
- Prerequisite: Accredited ITIL Foundation training is strongly recommended but is not a prerequisite.
- Supervised: Yes
- Open Book: No
- Pass Score: 26/40 or 65%
- Delivery: This examination is available in Online, 24/7 Booking Facility
- Validity: 6 Months
- Important Note : Certification Body Provides 2 Sample Set to prepare candidate on examination. These two sample question sets will be provided to you as part of training services.
Exam Language
- English
- Arabic
- Brazilian Portuguese
- Chinese (Simplified)
- Czech
- Danish
- Dutch
- Finnish
- French
- German
- Hungarian
- Italian
- Japanese
- Korean
- Polish
- Romanian
- Russian
- Spanish (EU)
- Spanish (Latin American)
- Swedish
- Vietnamese
- IT Professional (Systems, Network, Application, Voice)
- Technical Executives
- Specialist & Managers
- IT & Business Supervisory staff
- Team leaders, Service designers
- IT architects, IT planners
- IT consultants
- IT audit managers
- IT security managers
- Business Leaders
- Business Managers
- AXELOS & PECB (ANSI) Accredited Training and Certification Provider
- AXELOS Accredited course ware
- 15 + Yr. Accredited & Certified Consultants
- 100 + Corporate
- 11,000 + Professionals trained in 14 Countries
- 200 + Empaneled and Verified Trainers
- 650+ Professional Training Programs Delivered
- 99% Passing Rate
- Highest Customer Satisfaction Rate
- Classroom, Virtual and eLearning training delivery models
- Extensive Exposure in IT Service, Information Security, Governance & Project Management
- Excellent Pre & Post Professional Training Support
- 11000+ Professionals Trained from most of the leading companies in India & international like IBM, Infosys, Allscripts, TCS, Wipro, KPIT Cummins, HP -Mphasis, Persistent, ATOS, Mahindra Satyam, Accenture, etc..
- Value for Money (not just a piece of paper i.e. called as Certificate)
- Immediate Result, Online Certificate in 48 Hours
ITIL Foundation E-LEARNING
100 % Money Back Guranty
FREQUENTLY ASKED QUESTIONS
No Prerequisites /Eligibility criteria.
No Laptops are required.
Average Passing % for this certification exam is 9/10
Principal of IT Management Examination can be delivered from your home/office or anywhere. Once you are done with training, IEVISION team will guide the process of writing the examination
No, ITIL Foundation Certifications has no expiry. Once a candidate is certified, it is be valid throughout.
There is no eligibility criteria for ITIL Foundation Training and Certification. Professionals from IT, Telecom, Business Development generally apply for this course.
Trainers are 15 + year experienced & accredited by PEOPLECERT, AXELOS.
Training is based on consulting practices, real world exams on IT Service Management implementation, challenges and resolutions. Training focus more on participants understanding on all processes by relating to industry specific examples.
99% passing rate. Highest in industry, based on meticulous planning and professional training delivery.
Yes, IEVISION offers discount for a group of 3+ Professionals
- Classroom
- Virual Classroom- Lead Instructor
- E learning
Yes, 45 PDU’s certificate will be provided to PMP Certified Professionals
Virtual Classroom: PEOPLECERT Accredited ITIL Training, Pre-courseware, E-Learning, Soft Copy courseware, Examination Fees, Participation Certificate, PDU Certificate Copy.
Classroom: PEOPLECERT Accredited ITIL Training, Accredited Hardcopy courseware, Examination Fees, Participation Certificate, PDU Certificate Copy, Delicious food & refreshments.
ITIL Examination can be delivered from your home/office or anywhere. Once you are done with training, IEVISION team will guide the process of writing the examination.
Yes. You can 100% Cancel the booking. Please follow the cancellation policy (Provide Link)
Registration process is fairly simple and we call it as “one page checkout”. There are various options to make the payment i.e. debit/credit card that includes Visa Card, MasterCard; American express.
Payment through PayPal: Use invoices@ievision.org to make the payment and send the transaction number and screenshot for Payment confirmation.
You need good internet connection to attend the virtual classroom program.
- 3-5 Member 5%
- 6-8 Member 10%
- 9+ Member 15%
11000 +
Shabbir Anower Principal Engineer at Grameenphone Ltd.
Chandan Kumar Ojha at
Gauri Namjoshi at
Harish Seth at
Veerendrakumar Kolhar at