Privacy Policy

Read the Privacy Policy of IEVISION IT Services Pvt. Ltd. Learn how we collect, use, store, and protect personal information for training, certification, payments, and website interactions.

Privacy Policy for IEVISION IT Services Pvt. Ltd.

Effective Date: 11 May 2026
Last Updated: 11 May 2026

At IEVISION IT Services Pvt. Ltd. ("IEVISION", "we", "our", or "us"), we are committed to protecting the privacy and security of our learners, clients, website visitors, partners, and certification candidates. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, enroll in our training and certification programs, attend our events, or interact with us.

1. About IEVISION IT Services Pvt. Ltd.

IEVISION IT Services Pvt. Ltd. is a professional training, consulting, and certification services provider headquartered in Pune. We provide instructor-led online training, classroom programs, e-learning courses, corporate training, consulting services, and globally recognized certification examinations in Information Security, IT Audit, Risk Management, Cybersecurity, Cloud Computing, Project Management, and related domains.

 

2. Scope of This Privacy Policy

This Privacy Policy applies to:

  • Our website: www.ievision.org
  • Learning platforms and portals
  • Registration forms and payment systems
  • Mobile applications and communication channels
  • Email, phone, WhatsApp, and social media interactions
  • Classroom and online training sessions
  • Certification and examination services

3. Information We Collect

3.1 Personal Information

We may collect the following personal information:

  • Full name
  • Email address
  • Mobile number
  • Organization name
  • Job title/designation
  • Billing and payment information
  • GST details
  • Mailing address
  • Country and city
  • Professional experience
  • Certification history
  • Government identification details (if required for exams)

3.2 Training and Certification Information

  • Course enrollments
  • Attendance records
  • Assessment scores
  • Practice test results
  • Certification outcomes
  • Feedback and survey responses
  • Certificates issued

3.3 Technical Information

  • IP address
  • Browser type and device information
  • Operating system
  • Cookies and tracking identifiers
  • Website usage analytics
  • Referral sources

3.4 Communication Information

  • Emails and chat messages
  • Call recordings (where legally permitted)
  • WhatsApp conversations
  • Support tickets

4. How We Collect Information

We collect information through:

  • Website registration forms
  • Contact forms and inquiry forms
  • Online payment gateways
  • Learning Management Systems (LMS)
  • Google Forms and Microsoft Forms
  • WhatsApp and social media
  • Email correspondence
  • Phone calls
  • Third-party certification bodies
  • Corporate client nominations

 

5. How We Use Your Information

We use your information to:

  • Register you for training and certification programs
  • Process payments and issue invoices
  • Deliver training materials and course access
  • Conduct online and classroom sessions
  • Schedule examinations
  • Issue certificates
  • Provide customer support
  • Send reminders and course updates
  • Analyze learner progress
  • Improve our services
  • Meet legal and contractual obligations
  • Send promotional offers and newsletters (with opt-out options)

6. Legal Basis for Processing

Where applicable, we process personal information based on:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Protection of vital interests

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Maintain session functionality
  • Remember user preferences
  • Analyze website traffic
  • Improve user experience
  • Support marketing and advertising campaigns

Users may disable cookies through browser settings; however, some features may not function properly.

8. Sharing of Information

We may share your information with:

  • Accreditation and certification bodies such as ISACA, APMG International, PECB, EXIN, PeopleCert, EC-Council, and TÜV SÜD
  • Payment gateway providers
  • Learning platform providers
  • Cloud hosting providers
  • Trainers and subject matter experts
  • Corporate sponsors and employers (where applicable)
  • Government and regulatory authorities when required by law

We do not sell personal information to third parties.

9. International Data Transfers

As we serve learners from multiple countries, your information may be transferred and processed outside your country of residence. We take reasonable steps to ensure appropriate safeguards are in place.

10. Data Retention

We retain personal information only as long as necessary to:

  • Deliver services
  • Maintain training and certification records
  • Comply with legal and tax obligations
  • Resolve disputes
  • Enforce agreements

Certification records and issued certificates may be retained for long-term verification purposes.

11. Information Security

We implement appropriate technical and organizational safeguards, including:

  • Access controls
  • Password protection
  • Secure hosting
  • Encryption where applicable
  • Backup and recovery procedures
  • Monitoring and auditing

Although we strive to protect your information, no system can be guaranteed to be completely secure.

12. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to marketing communications
  • Withdraw consent
  • Request data portability
  • Lodge a complaint with a supervisory authority

 

13. Email Marketing and Communications

We may send course announcements, newsletters, blogs, and promotional offers. You can unsubscribe at any time by clicking the unsubscribe link or contacting us directly.

14. Children's Privacy

Our services are intended for professionals and adult learners. We do not knowingly collect personal information from children under 18 years of age without appropriate parental consent.

15. Third-Party Links

Our website may contain links to third-party websites, including certification bodies and payment providers. We are not responsible for their privacy practices.

 

16. Payment Security

Payments are processed through secure third-party payment gateways. IEVISION does not store complete credit or debit card details on its systems unless explicitly required and securely managed.

17. Recording of Training Sessions

Online sessions may be recorded for educational and quality purposes. By participating, you consent to such recording unless prohibited by law or agreed otherwise.

18. Testimonials and Success Stories

With your consent, we may publish testimonials, feedback, photographs, and success stories on our website and social media channels.

 

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The revised version will be posted on our website with an updated effective date.

 

20. Contact Us

IEVISION IT Services Pvt. Ltd.
Pune, India
Phone: +91 96046 64000 / +91 96046 47000
Email: customerservice@ievision.org
Website: www.ievision.org

21. Consent

By using our website, registering for our courses, or interacting with our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.