Terms of Service

Read the Terms and Conditions of IEVISION IT Services Pvt. Ltd. covering course registration, payments, refunds, certifications, intellectual property, and use of training services.

Terms and Conditions for IEVISION IT Services Pvt. Ltd.

Effective Date: 11 May 2026
Last Updated: 11 May 2026

Welcome to IEVISION IT Services Pvt. Ltd. ("IEVISION", "we", "our", or "us"). These Terms and Conditions govern your access to and use of our website, learning platforms, training services, certification programs, consulting services, and related offerings.

By accessing our website, registering for any course, making payment, or using our services, you agree to be bound by these Terms and Conditions.

 

1. About the Company

IEVISION IT Services Pvt. Ltd., headquartered in Pune, provides professional training, consulting, and certification services in Information Security, IT Audit, Risk Management, Cybersecurity, Cloud Computing, Project Management, Quality Management, and related domains.

 

2. Definitions

  • Company refers to IEVISION IT Services Pvt. Ltd.
  • User refers to any visitor, learner, customer, or organization using our services.
  • Course means any classroom, virtual, e-learning, or self-paced training program.
  • Certification means any examination, assessment, or credential offered directly or through third-party bodies.
  • Website means www.ievision.org and related platforms.
  • Content includes course materials, videos, presentations, mock tests, and downloadable resources.

 

3. Eligibility

Users must be at least 18 years of age or have legal capacity to enter into a binding contract. By registering, you confirm that the information provided is accurate and complete.

 

4. Course Registration and Enrollment

  • Enrollment is confirmed only after successful payment and written confirmation from IEVISION.
  • Seats may be limited and are allocated on a first-come, first-served basis.
  • The Company reserves the right to accept or reject registrations.
  • Certain courses may require prerequisites.

 

5. Fees and Payments

  • All fees are payable in advance unless otherwise agreed in writing.
  • Prices may change without prior notice.
  • Applicable taxes, including GST, may be charged separately.
  • Payments are processed through secure third-party gateways.
  • Invoices and receipts are provided electronically.

 

6. Course Delivery

Courses may be delivered through:

  • Instructor-Led Online Training
  • Classroom Training
  • Corporate On-Site Training
  • Self-Paced E-Learning

IEVISION may modify schedules, trainers, venues, or platforms when reasonably necessary.

 

7. Rescheduling and Substitutions

  • Participants may request rescheduling subject to approval and seat availability.
  • Corporate clients may substitute participants with prior notice.
  • Additional fees may apply in some cases.

 

8. Cancellation and Refund Policy

Refunds and cancellations are governed by the Company's Refund Policy. Unless otherwise specified:

  • Cancellation requests must be submitted in writing.
  • Administrative charges may apply.
  • Non-refundable components may include examination fees and third-party charges.
  • Refund timelines depend on payment method and banking processes.

 

9. Certification and Examinations

  • Certification outcomes are determined by the respective examination or accreditation body.
  • IEVISION does not guarantee certification success.
  • Exam fees, retake fees, and eligibility requirements are subject to the relevant certification body's rules.

 

10. Intellectual Property Rights

All training materials, videos, mock tests, and website content are the exclusive property of IEVISION or its licensors and are protected by applicable intellectual property laws.

Users may not:

  • Copy, reproduce, distribute, or sell materials
  • Share course recordings or access credentials
  • Upload materials to public websites
  • Create derivative works without written permission

 

11. User Accounts and Access

Users are responsible for maintaining the confidentiality of login credentials and for all activity under their accounts.

The Company may suspend or terminate accounts for misuse or unauthorized sharing.

 

12. Code of Conduct

Participants are expected to behave professionally and respectfully. IEVISION may remove participants who engage in disruptive, abusive, unlawful, or unethical conduct.

 

13. Recording of Sessions

Online and classroom sessions may be recorded for educational, operational, and quality purposes. Participation constitutes consent unless otherwise prohibited by law.

 

14. Use of Testimonials and Feedback

With consent, IEVISION may publish testimonials, ratings, and success stories on its website and marketing channels.

 

15. Confidentiality

Both parties agree to maintain confidentiality of proprietary and sensitive information shared during training or consulting engagements, subject to legal requirements.

 

16. Third-Party Services

Our services may involve third-party platforms such as payment gateways, video conferencing tools, learning systems, and certification bodies. Their terms may also apply.

 

17. Disclaimer of Warranties

Services are provided on an "as is" and "as available" basis. While we strive for accuracy and quality, we do not warrant uninterrupted access or error-free content.

 

18. Limitation of Liability

To the maximum extent permitted by law, IEVISION shall not be liable for indirect, incidental, special, or consequential damages, including loss of profits, data, or business opportunities.

Total liability shall not exceed the amount paid by the user for the relevant service.

 

19. Force Majeure

IEVISION shall not be liable for delays or failures caused by events beyond reasonable control, including natural disasters, pandemics, internet outages, government actions, labor disputes, or cyber incidents.

 

20. Indemnification

Users agree to indemnify and hold harmless IEVISION, its directors, employees, trainers, and affiliates from claims arising from misuse of services or breach of these Terms.

 

21. Compliance with Laws

Users agree to comply with all applicable laws and regulations, including intellectual property and data protection laws.

 

22. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India. Courts located in Pune shall have exclusive jurisdiction.

 

23. Dispute Resolution

Parties will attempt to resolve disputes amicably. If unresolved, disputes may be referred to arbitration or competent courts in Pune, Maharashtra.

 

24. Severability

If any provision is held invalid or unenforceable, the remaining provisions shall continue in full force.

 

25. Entire Agreement

These Terms, together with the Privacy Policy and Refund Policy, constitute the entire agreement between the user and IEVISION regarding the services.

 

26. Changes to Terms and Conditions

IEVISION may update these Terms periodically. Continued use of our services after updates constitutes acceptance of the revised Terms.

 

27. Contact Information

IEVISION IT Services Pvt. Ltd.
Pune
Phone: +91 96046 64000 / +91 96046 47000
Email: customerservice@ievision.org
Website: www.ievision.org

 

28. Acceptance of Terms

By accessing our website, registering for any course, making payment, or using our training and certification services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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